Confirmed
Your purchase details are successfully recorded. Review the confirmation carefully, especially the shipping address, unit number, size selection, color, and item quantity.
Flowella
Performance apparel delivered with clarity, care, and confidence.
Shipping Information
Shipping & Delivery
From performance tops and training leggings to weatherproof jackets and insulated layers, every Flowella order is prepared for a clear and efficient journey from fulfillment to your door. Enjoy complimentary shipping, transparent order updates, and an estimated delivery timeframe of 3–5 business days.
Our Delivery Standard
Movement Without Delay
Flowella serves customers across the United States with a shipping experience built around transparency. We understand that performance apparel is often ordered for a specific training schedule, seasonal transition, trip, event, studio routine, or everyday wardrobe need. Our fulfillment process is therefore organized to provide useful communication from checkout through final delivery.
Free standard shipping is automatically included on every order. There is no minimum purchase requirement and no promotional code is needed. This shipping benefit applies across our full assortment, including performance tops, sports bras, training tank tops, performance leggings, training shorts, weatherproof jackets, thermal and insulated layers, performance joggers, and coordinated performance sets.
Most orders are delivered within 3–5 business days. Business days generally refer to Monday through Friday and exclude major federal holidays. Carrier conditions, severe weather, promotional demand, remote delivery areas, access restrictions, and address verification can affect an individual shipment.
Prepared With Purpose
From Order to Door
Each order moves through a focused sequence of confirmation, preparation, carrier handoff, transportation, and final delivery. The process is designed to protect the condition of your apparel while keeping you informed at every meaningful stage.
01
Order Confirmation
Your selected styles, sizes, quantities, destination, and payment confirmation are recorded immediately after checkout.
02
Item Preparation
Your performance pieces are prepared and reviewed against the order information before being transferred to the carrier.
03
Carrier Handoff
When the carrier receives and scans the package, tracking activity begins to appear within its delivery network.
04
Final Delivery
The carrier completes delivery according to the destination address, building access, and local service schedule.
Order Journey
Four Clear Stages
Tracking activity may not appear immediately after a shipping label is created. Carrier systems can require additional time to register the first physical scan.
Prepared
The order moves through fulfillment preparation. During this stage, the package may not yet show active carrier movement even when a shipping reference has been generated.
In Transit
The carrier scans and transports your package through its network. Updates can include facility arrival, regional departure, local transfer, and preparation for final delivery.
Delivered
The package reaches the destination supplied at checkout. Delivery may be completed at a front door, reception area, parcel room, mailroom, or another secure carrier location.
Complimentary Standard Shipping
Free Shipping
Every Flowella product order includes free standard shipping. This benefit is applied automatically at checkout and covers products throughout our activewear and functional apparel collections. No minimum order value and no shipping discount code are required.
Free Standard Delivery on Every Order
Processing Activity
Confirmation and preparation occur before physical carrier transportation. An order can be valid and progressing even when tracking movement has not yet appeared.
Peak Periods
Promotional events, seasonal demand, and federal holidays can increase fulfillment or carrier volume. Additional transit time may occasionally be required during these periods.
Regional Conditions
Severe weather, transportation interruptions, restricted access, or unexpected carrier service conditions can affect a delivery route after the package is already in transit.
Shipment Visibility
Order Tracking
Tracking information provides the clearest view of your package after it enters the carrier network. Scan timing can vary, so a short pause between label creation and the first visible movement is normal.
Shipment Notification
A shipping update is sent after the package is prepared for carrier movement. Check the email address supplied during checkout and review spam or promotional folders when necessary.
Carrier Scan Activity
Tracking can remain in a pre-shipment state until the first physical scan is completed. This does not automatically indicate that the order has stopped progressing.
Final Delivery Location
After a package is marked delivered, inspect entrances, side doors, reception areas, parcel lockers, mailrooms, household members, and other secure carrier drop-off locations.
Before You Complete Checkout
Address Accuracy
Correct shipping information is essential for a smooth delivery. Review every address field before completing your order, especially when shipping to apartments, offices, campuses, gated properties, and multi-unit buildings.
Once an order enters preparation or carrier processing, address changes may not be available. Flowella cannot guarantee that a shipment can be redirected after fulfillment activity has started.
Confirm the Full Street Address
Review the street number, street name, directional information, city, state, and ZIP code exactly as they should appear for delivery.
Add Apartment or Unit Details
Include apartment, suite, floor, building, department, or unit details whenever they are required to identify the correct destination.
Use an Accessible Delivery Point
Select a location where the carrier can safely complete delivery. Consider gates, reception schedules, parcel rooms, and building access.
Verify Email and Phone Details
Accurate contact information helps ensure that order confirmations, shipment updates, and delivery communications reach the correct person.
Review Everything Before Payment
Complete a final review of product sizes, color selections, quantities, recipient name, contact details, and shipping information.
Delivery Conditions
Timing Can Shift
Delivery estimates are not guaranteed appointment times. Carrier network changes, severe weather, regional emergencies, transportation interruptions, inaccurate addresses, restricted access, holiday volume, and other unexpected conditions can affect an individual shipment. When a package is already in transit, the carrier’s current tracking information is generally the most up-to-date source for route activity.
Helpful Details
Frequently Asked
Open any question below for additional information about shipping costs, delivery estimates, tracking, address updates, split shipments, and packages marked delivered.
How much does Flowella shipping cost?
Standard shipping is free on every Flowella product order. The benefit is applied automatically and does not require a minimum purchase or promotional code. It applies throughout our performance tops, sports bras, training tank tops, leggings, shorts, jackets, thermal layers, joggers, and performance sets.
How long does delivery normally take?
Most orders are delivered within 3–5 business days. Business days generally exclude weekends and major federal holidays. Actual timing can vary based on destination, carrier operations, severe weather, regional service conditions, address accuracy, and unusually high order volume.
When will my tracking information become active?
Tracking activity usually begins after the carrier physically receives and scans the shipment. A label can be created before the first visible carrier movement appears, so a temporary pre-shipment status does not necessarily mean the order has stopped progressing.
Can I change my shipping address after placing an order?
Address changes are not guaranteed after an order is submitted. Once fulfillment or carrier processing begins, the shipment may no longer be editable. Review every address field before checkout and request assistance as quickly as possible if an error is discovered.
Why did only part of my order arrive?
Some orders may be divided into separate packages when products are prepared from different fulfillment locations or require different handling. Each package can have separate tracking activity and may arrive on a different day.
What should I do if tracking says delivered but I cannot find the package?
Check all entrances, side doors, mailrooms, reception desks, parcel lockers, building management areas, household members, neighbors, and secure carrier locations. Some scans can appear shortly before the package becomes physically accessible. If it remains missing, contact the carrier and then Flowella support.
What happens if a package is returned to the sender?
A package may be returned because of an incomplete address, inaccessible destination, repeated delivery failure, refused delivery, unclaimed package, or a carrier determination. Once the return is confirmed, our support team can review the available next steps.
Do weekends and holidays count as business days?
Business-day estimates generally refer to Monday through Friday and exclude weekends and major federal holidays. Carrier schedules may also change around holiday periods, affecting tracking scans and final delivery timing.
Can severe weather delay my delivery?
Yes. Severe storms, flooding, wildfire conditions, snow, ice, extreme heat, transportation interruptions, and regional emergencies can temporarily affect carrier movement. Safety conditions may require routes or facilities to pause.
How can I get help with a shipping concern?
Flowella customer support is available 24/7. When requesting assistance, provide your order number, recipient name, shipping ZIP code, and a clear description of the concern so the situation can be reviewed efficiently.
Flowella Customer Care
Delivery Support
Need assistance with a shipment, delivery scan, missing package, address concern, or carrier update? Our customer support team is available 24 hours a day, seven days a week.
Contact Support
Support Availability
24 Hours a Day, 7 Days a Week
Email
support@flowella.lol
Phone
+1 (405) 789-3483
Business Address
4676 Angler Circle, Kingston, OK 73439, United States
